## Patients at SMHS Hospital in Kashmir Face Long Wait Times for OPD Registration
Patients seeking medical care at SMHS Hospital, Kashmir’s largest tertiary care institute, have to queue up for hours for an OPD registration card. Despite assurances in the past and the introduction of an app-based registration system, the authorities have failed to reduce the waiting time.
### Long Wait Times for Elderly Patients
Sarwa Begum, who said she was over 80-years-old, accompanied her equally aged husband from Khag Budgam to SMHS Hospital on Monday. Sarwa said she had arrived at the hospital registration counter at 9 am. Visibly fatigued, she finally managed to get OPD registration card at ten minutes past noon, when Greater Kashmir spoke to her. She rushed to the medicine OPD with her patient.
### Fear of Missing Out on Medical Care
“By the time it’s our turn, the doctor may have left,” she feared. Another queue awaited her in the OPD area, this one allowing her a slower progress forward, towards the doctor’s room. Patients like Sarwa are worried that they may miss out on medical care due to the long wait times.
### App-Based Registration System Fails to Reduce Wait Times
The introduction of an app-based registration system was supposed to reduce wait times for patients. However, the system has not been able to deliver on its promise. Patients still have to wait for hours to get an OPD registration card.
### Lack of Action by Hospital Authorities
The hospital authorities have failed to take any concrete action to reduce wait times for patients. Despite repeated assurances, patients continue to suffer due to long wait times. The authorities need to take urgent steps to address this issue and ensure that patients receive timely medical care.
In conclusion, patients at SMHS Hospital in Kashmir are facing long wait times for OPD registration. The introduction of an app-based registration system has failed to reduce wait times, and the hospital authorities have not taken any concrete action to address this issue. Patients like Sarwa Begum are worried that they may miss out on medical care due to the long wait times. The authorities need to take urgent steps to ensure that patients receive timely medical care.